Stephane_Bouillon Advanced IT Monkey ✭✭✭
Reactions
-
Re: File attachment drag&drop in SR form
The big drawback is that you have to save the image first which generates a lot of clicks. In a description field it should be possible to simply cut/paste images. This also makes it easier to mainta… (View Post)3 -
Re: How to create an incident or service request that is immediately closed
Analyst is logged in on portal. When they receive a call and determined that they are faced with an incident that can be solved immediately, they should create and save an incident ticket of type Exp… (View Post)1