Tom_Hendricks Super IT Monkey ✭✭✭✭✭
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Re: SLA: First Response not caught
The workflow that adds the first response date, in particular, is a prime offender for poor performance and for running late (and sometimes causing other workflows to run late). Having said that, hav… (View Post)1 -
Re: Export to Excel for Related Items of Problem Records
The good news is that it is a Kendo Grid widget, and this is a built-in function of them. Your button simply needs to call that function. Here is an example: var grid = $('div#RelatesToWorkItem div[d… (View Post)2 -
Re: In Version 8.9.3 Is anyone else not seeing the ability to change column widths?
The issue is described pretty well, here (3 years ago): https://www.telerik.com/forums/resizable-does-not-work-when-too-many-columns-overflows-the-grid There was no workaround listed in the PR last t… (View Post)6 -
Re: hide the default Service Request Area List entries
They cannot be hidden in the console. They can be hidden in the portal by setting a flag on each list item in the DB. If your users do not use the console, then I would recommend this approach. If yo… (View Post)1 -
Re: Creating a Cireson License Asset
The difficulty may be because it has a British spelling in the internal name, and an American spelling in the (when the locale is ENU, at least) display name. The display name is "License."… (View Post)6