Tony_Collett Super IT Monkey ✭✭✭✭✭

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Re: Is there any user guides on how to use the CMDB?

Tony_Collett

October 2020

Our guides are mostly about how to administer apps like Asset Management. They do not include information about how to create an asset since that is something that changes based on how customers deci… (View Post)

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Re: Make updating Console Apps EASY!

Tony_Collett

May 2016

Wouldn't want to exceed the scope of the intention of the Licensing App though. It might be nice if a similar app "Cireson Master Application" or something like that could be introduced and… (View Post)

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Re: 4000 character limit on Action Log, still allows to save but doesn't save anything.

Tony_Collett

February 2019

I believe the SCSM Action Log entry is hard set to 4000 characters (I'm not sure if you can modify this), so our Action Log entry is set for 4000 characters as well. It will trim anything after that,… (View Post)

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Re: Making Any Minor Change to an RO Results in a Flood of Duplicate Resolution Notifications

Tony_Collett

February 2019

That seems very strange. I would be checking your notification settings since it seems to be triggered by small changes. Perhaps you have a criteria set for update, but no specific other criteria? La… (View Post)

2
Re: Create Status Service Request

Tony_Collett

July 2018

This is possible without changing the default workflow. You can follow these steps: In Library->Lists->Service Request Status add new Status for what you are after (in this case we'll create 'A… (View Post)

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CIRESON COMMUNITY WEB SITE

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