carrie_medine Advanced IT Monkey ✭✭✭
Reactions
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Re: Saved search - display the Created Date column
Hello not currently with saved search however if you have a Dashboards license you may create your own query using the SQL Table Widget detailed here: https://support.cireson.com/KnowledgeBase/View/1… (View Post)8 -
Re: KB Article API Calls
Hello, Yes there has been a new API method fro adding Knowledge Articles please see the documentation here: https://support.cireson.com/Help/Api/POST-api-V3-KnowledgeBase-AddOrUpdateHTMLKnowledgeApi … (View Post)6 -
Re: Portal - Change Calendar
Hello, The behavior of the navigation node being removed upon upgrade is by design as you have configured the navigation node with the sealed column = 1. The Sealed column is used for system defaults… (View Post)1 -
Re: Add Resolution Category and Desciption under Resolution Tab
Hello, I'm assuming that you are talking about the Incident form. You can accomplish this by creating a custom form definition following these instructions: https://support.cireson.com/KnowledgeBase/… (View Post)7 -
Re: Custom Type Projection Not Saving Changes When Saving New Incident
Hello Adrian, When creating the new Incident the template that is used must be based on a type projection that contains your extension. Within SCSM you must make sure that any templates are "tou… (View Post)7