damon_mulligan Advanced IT Monkey ✭✭✭
Reactions
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Re: When are "pending delete" items actually deleted ?
They will never be deleted automatically. You need to go to Administration > Deleted Item and Remove the item. When you delete a CI in SCSM, it just gives it a status of "Pending Delete"… (View Post)7 -
Re: FAILED - The item you requested either does not exist or you do not have access to view it.
@Sandy_Wood There are others requesting changes to this also. Select this link and give it an up vote. Those eventually make their way to the development team. https://community.cireson.com/discussio… (View Post)1 -
Re: What is the difference between Warranty and Support and Maintenance?
Warranty - Static Start and End dates, or Master status (Applies to HW Assets) Lease - Static Start and End dates, or Master status (Applies to HW Assets) Support & Maintenance - Static Start and… (View Post)1 -
Re: How do you enforce Change PIR inputs when the last Completed Activity updates record without it
Is there currently a Manual Activity at the end to prompt someone to complete a PIR? What field on the Change Request is that info supposed to be entered in? Are you asking to make a certain field re… (View Post)1 -
Re: Deleted user from SCSM - How to bring it back
Did you Remove the User from the Deleted Items? If not, you can just restore it from Administration > Deleted Items, choose the User and Select the Restore Items task. (View Post)2