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        <title><![CDATA[Cireson Community]]></title>
        <description><![CDATA[Cireson Community]]></description>
        <link>https://community.cireson.com</link>
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        <lastBuildDate>Tue, 23 Jun 2026 17:41:10 GMT</lastBuildDate>
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        <pubDate>Tue, 23 Jun 2026 17:41:10 GMT</pubDate>
        <copyright><![CDATA[2026 Cireson Community]]></copyright>
        <language><![CDATA[en-US]]></language>
        <ttl>60</ttl>
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        <item>
            <title><![CDATA[Asset import when the value of a field is based on a list in service manager]]></title>
            <description><![CDATA[Hi

Is it possible with the cireson asset import tool using a .csv file to bulk update the fields on devices where the field gets its values from a list in service manager? I did try myself but for some...]]></description>
            <link>https://community.cireson.com/smp-asset-management-xcafmziq/post/asset-import-when-the-value-of-a-field-is-based-on-a-list-in-service-95KUzwgP3WG3iyc</link>
            <guid isPermaLink="true">https://community.cireson.com/smp-asset-management-xcafmziq/post/asset-import-when-the-value-of-a-field-is-based-on-a-list-in-service-95KUzwgP3WG3iyc</guid>
            <dc:creator><![CDATA[Dean_Mrazek]]></dc:creator>
            <pubDate>Tue, 23 Jun 2026 01:11:31 GMT</pubDate>
            <content:encoded><![CDATA[<p>Hi</p><p>Is it possible with the cireson asset import tool using a .csv file to bulk update the fields on devices where the field gets its values from a list in service manager? I did try myself but for some reason the field that gets updated shows in the history as updating as the correct model but the actual display of the field just shows as "10".</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Error with sync'ing Data Warehouse]]></title>
            <description><![CDATA[Hello All,

Been working on this for a few days now.,

I have redo my scsm setup.

I have 2 windows server 2022 as VM and all updates; i installed sql server 2016 to each one alone with server management ...]]></description>
            <link>https://community.cireson.com/smp-microsoft-bq0ao0qv/post/error-with-sync-ing-data-warehouse-LJunA38UpaTQmQC</link>
            <guid isPermaLink="true">https://community.cireson.com/smp-microsoft-bq0ao0qv/post/error-with-sync-ing-data-warehouse-LJunA38UpaTQmQC</guid>
            <category><![CDATA[SCSM datawarehouse]]></category>
            <dc:creator><![CDATA[Andrew Gledhill]]></dc:creator>
            <pubDate>Mon, 22 Jun 2026 16:01:30 GMT</pubDate>
            <content:encoded><![CDATA[<p>Hello All,</p><p>Been working on this for a few days now.,</p><p>I have redo my scsm setup.</p><p>I have 2 windows server 2022 as VM and all updates; i installed sql server 2016 to each one alone with server management studio 13.</p><p>I install SCSM to one on the server and the other with SCSM Data warehouse.</p><p>I set up the register with data warehouse </p><p>My problem is the sync is failing </p><p>The only thing i can find is the event log is</p><p></p><p>An exception was thrown while processing GetDataWarehouseOrchestrationJobs for session ID uuid:46f5d68b-47cf-40ac-81bd-dd726d91e174;id=46.</p><p> Exception message: Parse error before eof</p><p> Full Exception: Microsoft.EnterpriseManagement.Common.QueryGrammarException: Parse error before eof</p><p>   at <a class="text-interactive hover:text-interactive-hovered" rel="noopener noreferrer nofollow" href="http://Microsoft.EnterpriseManagement.Mom">Microsoft.EnterpriseManagement.Mom</a>.QueryGrammar.QueryGrammarYaccClass.error(Int32 q_state, SSLexLexeme q_look)</p><p>   at <a class="text-interactive hover:text-interactive-hovered" rel="noopener noreferrer nofollow" href="http://Microsoft.EnterpriseManagement.Mom">Microsoft.EnterpriseManagement.Mom</a>.QueryGrammar.SSVParseLib.SSYacc.parse()</p><p>   at <a class="text-interactive hover:text-interactive-hovered" rel="noopener noreferrer nofollow" href="http://Microsoft.EnterpriseManagement.Mom">Microsoft.EnterpriseManagement.Mom</a>.QueryGrammar.QueryGrammarParser.GetCriteriaXml(String query)</p><p>   at Microsoft.EnterpriseManagement.ServiceDataLayer.DataWarehouseJobService.GetDataWarehouseOrchestrationJobs(String criteria, Int32 numberOfBatches)</p><p></p><p>Is there any other logs i can check; as i cant see anything wrong.  i not changed any settings or added anything and this is fresh out of the box.</p><p>The only find i have done is added my user id to the admin user and thats it</p><p>Can anyone help</p><p>Thanks</p><p></p><p>Andrew</p><p>PS i have dyslexia so i hope the above make seance</p><p></p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[How are people using tags?]]></title>
            <description><![CDATA[We are just getting Tikit deployed and I was curious how other people might be using tags.

I was think it might make sense to use them for tagging applications like Microsoft Word, Workday, that sort ...]]></description>
            <link>https://community.cireson.com/tikit-everything-else-xkejkao3/post/how-are-people-using-tags-BOPPHKibbPoPKVr</link>
            <guid isPermaLink="true">https://community.cireson.com/tikit-everything-else-xkejkao3/post/how-are-people-using-tags-BOPPHKibbPoPKVr</guid>
            <category><![CDATA[Tikit]]></category>
            <dc:creator><![CDATA[Keith Corkran]]></dc:creator>
            <pubDate>Thu, 21 May 2026 19:01:40 GMT</pubDate>
            <content:encoded><![CDATA[<p>We are just getting Tikit deployed and I was curious how other people might be using tags.</p><p>I was think it might make sense to use them for tagging applications like Microsoft Word, Workday, that sort of thing.</p><p>Thanks!</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Calling the GetProjectionByCriteria Endpoint with non-generic Property does not return any results]]></title>
            <description><![CDATA[We are currently trying to receive certain types of hardware assets via the v3 API. But as soon as we use a non generic Property in the crirteria, it returns no results

Right now we use the following:


$...]]></description>
            <link>https://community.cireson.com/smp-portal-dqh9uslk/post/calling-the-getprojectionbycriteria-endpoint-with-non-generic-property-O67AzPLbsrvSn40</link>
            <guid isPermaLink="true">https://community.cireson.com/smp-portal-dqh9uslk/post/calling-the-getprojectionbycriteria-endpoint-with-non-generic-property-O67AzPLbsrvSn40</guid>
            <category><![CDATA[V3 APi]]></category>
            <dc:creator><![CDATA[Simon_Zeinhofer]]></dc:creator>
            <pubDate>Thu, 16 Apr 2026 05:08:40 GMT</pubDate>
            <content:encoded><![CDATA[<p>We are currently trying to receive certain types of hardware assets via the v3 API. But as soon as we use a non generic Property in the crirteria, it returns no results</p><p>Right now we use the following:<br></p><pre><code>$assetURL = "https://SERVER/api/V3/Projection/GetProjectionByCriteria"

$asset = @"
{
  "Id": "4becacc7-bc3f-502f-1e9e-973f59530763",
  "Criteria": {
    "Base": {
      "Expression": {
        "And": [
        {
          "SimpleExpression": {
            "ValueExpressionLeft": {
              "Property": "$Context/Property[Type='CiresonAssetManagement!Cireson.AssetManagement.HardwareAsset']/HardwareAssetStatus$"
            },
            "Operator": "Equal",
            "ValueExpressionRight": {
              "Value": "23b38f76-b3bf-0272-f2b5-71907c0bf224"
            }
          }
        },
        {
          "SimpleExpression": {
            "ValueExpressionLeft": {
              "Property": "$Context/Property[Type='CiresonAssetManagement!Cireson.AssetManagement.HardwareAsset']/HardwareAssetID$"
            },
            "Operator": "Like",
            "ValueExpressionRight": {
              "Value": "IT00%"
            }
          }
        }
      ]
    }
  }
}
"@

$rest = Invoke-RestMethod -Uri $assetURL -Method "POST" -Headers @{"Authorization"="$platformToken"} -Body $asset -ContentType "application/json"</code></pre><p>The result is always empty. Also when I change the</p><pre><code>"$Context/Property[Type='CiresonAssetManagement!Cireson.AssetManagement.HardwareAsset']/HardwareAssetID$"</code></pre><p>to</p><pre><code>"$Context/Property[Type='c0c58e7f-7865-55cc-4600-753305b9be64']/51b2740c-840e-4e7f-64a3-151eba35fffd$"</code></pre><p>it is exactly the same empty result.</p><p></p><p>The problem is not the Id of the Type Projection, because if I use the following call</p><pre><code>$asset = @"
{
  "Id": "4becacc7-bc3f-502f-1e9e-973f59530763",
  "Criteria": {
    "Base": {
      "Expression": {

          

          "SimpleExpression": {
            "ValueExpressionLeft": {
              "GenericProperty": "DisplayName"
            },
            "Operator": "Like",
            "ValueExpressionRight": {
              "Value": "DISPLAYNAME%"
            }
          

    }
  }
}
"@

$rest = Invoke-RestMethod -Uri $assetURL -Method "POST" -Headers @{"Authorization"="$platformToken"} -Body $asset -ContentType "application/json"</code></pre><p>It returns all results.</p><p>There is no error message popping up and the rest call is much faster than when I use the DisplayName as Criteria. So for me it looks like, the Criteria is not correct. But it is the same as in the API Example document.<br>We also tried it with other non generic properties, and everytime no results are returned. So it seems like the API can't handle non generic properties at all.</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[SCSM Authoring tool]]></title>
            <description><![CDATA[Hi

Is there an easier way to install the authoring tool and then get all the management pack dependancies into the library folder? Currently I've been manually checking dependancies and then exporting ...]]></description>
            <link>https://community.cireson.com/smp-customizations-hb96nc1a/post/scsm-authoring-tool-WUDzdCeZbe71Zpn</link>
            <guid isPermaLink="true">https://community.cireson.com/smp-customizations-hb96nc1a/post/scsm-authoring-tool-WUDzdCeZbe71Zpn</guid>
            <dc:creator><![CDATA[Dean_Mrazek]]></dc:creator>
            <pubDate>Wed, 15 Apr 2026 04:00:18 GMT</pubDate>
            <content:encoded><![CDATA[<p>Hi</p><p>Is there an easier way to install the authoring tool and then get all the management pack dependancies into the library folder? Currently I've been manually checking dependancies and then exporting the MP from service manager and pasting the .xml or .mp into the library folder. However that has now stopped working for me as I'm trying to extend the software asset class from the cireson asset management pack and every time I try to just view the software asset class, the authoring tool closes due to missing dependancies.<br><br>The exact error message is:<br><br>Description: The process was terminated due to an unhandled exception.</p><p>Exception Info: Microsoft.EnterpriseManagement.Common.ObjectNotFoundException</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Change Management dashboard]]></title>
            <description><![CDATA[Hi

For the service manager/cireson portal environment I am working in. We are developing a change management dashboard that pulls data directly from the service manager database. We're wondering ...]]></description>
            <link>https://community.cireson.com/smp-customizations-hb96nc1a/post/change-management-dashboard-mPwAPB4jN433qCl</link>
            <guid isPermaLink="true">https://community.cireson.com/smp-customizations-hb96nc1a/post/change-management-dashboard-mPwAPB4jN433qCl</guid>
            <dc:creator><![CDATA[Dean_Mrazek]]></dc:creator>
            <pubDate>Fri, 10 Apr 2026 05:59:17 GMT</pubDate>
            <content:encoded><![CDATA[<p>Hi</p><p>For the service manager/cireson portal environment I am working in. We are developing a change management dashboard that pulls data directly from the service manager database. We're wondering however, has anyone else made a dashboard like this? Also we're worried about the impact to the database and portal performance something like this would be. Currently the CPU on the DB server runs at about 90 percent through out the whole business day. I haven't been told the interval of how often the data would be accessed but my guess is every half an hour. The information we'd be pulling out is:</p><p>Change ID</p><p>Change Title</p><p>Activity Type (Manual/Review)</p><p>Activity Status</p><p>Activity Title</p><p>Activity Assigned User</p><p>Change Assigned User</p><p>Priority</p><p>Category</p><p>Affected User</p><p>Change Support Group</p><p>Scheduled Start Date</p><p>Scheduled Downtime Start Date</p><p>Activity Created Date</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Match permissions for RO and SO set in SCSM]]></title>
            <description><![CDATA[Currently in the portal, if you add a SO to the portal it also gives permission to all RO below it. This makes it difficult to use a SO with multiple ROs but restricting access to a particular one. E....]]></description>
            <link>https://community.cireson.com/smp-feature-requests-yzddovf3/post/match-permissions-for-ro-and-so-set-in-scsm-qAhLmTDQnyQTfQ0</link>
            <guid isPermaLink="true">https://community.cireson.com/smp-feature-requests-yzddovf3/post/match-permissions-for-ro-and-so-set-in-scsm-qAhLmTDQnyQTfQ0</guid>
            <category><![CDATA[Advanced Request Offering]]></category>
            <category><![CDATA[Permissions]]></category>
            <category><![CDATA[Request offering]]></category>
            <dc:creator><![CDATA[Nicholas Parker]]></dc:creator>
            <pubDate>Wed, 04 Mar 2026 14:09:39 GMT</pubDate>
            <content:encoded><![CDATA[<p>Currently in the portal, if you add a SO to the portal it also gives permission to all RO below it.  This makes it difficult to use a SO with multiple ROs but restricting access to a particular one.  E.g. Having an "End Users" SO that contains an RO called "Request Invoice" that should only be viewable by Department Heads.  In the current system you have to create a standalone SO with just this "Request Invoice" in order to restrict it's access.<br><br>The feature would be to mimic SCSM group permissions so require either access to both the SO and the RO or at least be able to exclude an RO.</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Cireson Hardware Asset Sync]]></title>
            <description><![CDATA[Hi

Just wondering, what exactly does the Cireson Asset Sync workflow do? I'm only asking because I found that in our testing and dev environments the workflow was disabled and no where was it written ...]]></description>
            <link>https://community.cireson.com/smp-asset-management-xcafmziq/post/cireson-hardware-asset-sync-VvzUllOzs7qZnKv</link>
            <guid isPermaLink="true">https://community.cireson.com/smp-asset-management-xcafmziq/post/cireson-hardware-asset-sync-VvzUllOzs7qZnKv</guid>
            <dc:creator><![CDATA[Dean_Mrazek]]></dc:creator>
            <pubDate>Tue, 03 Mar 2026 22:32:31 GMT</pubDate>
            <content:encoded><![CDATA[<p>Hi</p><p>Just wondering, what exactly does the Cireson Asset Sync workflow do? I'm only asking because I found that in our testing and dev environments the workflow was disabled and no where was it written down why. Does this workflow make any changes to SCCM where it's syncing hardware assets from or make any changes outside it's own SCSM environment?</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Getting UPN/Email into User Session]]></title>
            <description><![CDATA[Is there any way to get the users e-mail and/or UPN into the user session?

When I type user.session into the dev tools, it shows Email as a property but this value is always Null.

Is that a bug or is ...]]></description>
            <link>https://community.cireson.com/smp-portal-dqh9uslk/post/getting-upn-email-into-user-session-u8BM5ZF3nDLnshy</link>
            <guid isPermaLink="true">https://community.cireson.com/smp-portal-dqh9uslk/post/getting-upn-email-into-user-session-u8BM5ZF3nDLnshy</guid>
            <dc:creator><![CDATA[Simon_Zeinhofer]]></dc:creator>
            <pubDate>Mon, 02 Feb 2026 10:17:10 GMT</pubDate>
            <content:encoded><![CDATA[<p>Is there any way to get the users e-mail and/or UPN into the user session?</p><p>When I type user.session into the dev tools, it shows Email as a property but this value is always Null. </p><p>Is that a bug or is that by design? Can we make the session include that property somehow?</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[System Center Service Manager 2010 in system32]]></title>
            <description><![CDATA[Hi, we have a System Center Service Manager 2010 folder in our system32 folder. This folder just keeps growing and is full of typecache.hash and .bin files. Are we able to safely clear this out?]]></description>
            <link>https://community.cireson.com/smp-microsoft-bq0ao0qv/post/system-center-service-manager-2010-in-system32-mndOaDTFovLuEyz</link>
            <guid isPermaLink="true">https://community.cireson.com/smp-microsoft-bq0ao0qv/post/system-center-service-manager-2010-in-system32-mndOaDTFovLuEyz</guid>
            <dc:creator><![CDATA[Dean_Mrazek]]></dc:creator>
            <pubDate>Thu, 29 Jan 2026 22:27:43 GMT</pubDate>
            <content:encoded><![CDATA[<p>Hi, we have a System Center Service Manager 2010 folder in our system32 folder. This folder just keeps growing and is full of typecache.hash and .bin files. Are we able to safely clear this out?</p>]]></content:encoded>
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