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1. 2 support groups

   

   Question by Aybars_Kutluturk · June 2017 · Home› Service Manager

   We have 2 different support groups and users are opening their requests that related groups.One support groups responsible person quit the job and we want other support groups personnel can see other support groups requests.Namely we want to have 2 supports but 2 suppor groups request can be seen and solved with same group…

   2 results

2. 2 Date compare and validation

   

   Question by Marek_Lefek · July 2017 · Home› Advanced Request Offering

   Hi, I was wondering does anyone has to solve the problem with validation one date from another form the form prompt. I have form with 2 dates that describes specified period: field Date_from and Date_to. I need to validate form that always Date_to >=Date_from. Without fulfils this condition, users should not save the form.

3. Re: Is it possible to install 2 Cireson Portals in the same server?

   

   Comment by Joe_Burrows · December 2016 · Home› Self-Service Portal - Community

   Hi Afzal Its possible with some SQL MERGE statements but Id recommend following the path, if side by side is a must for pre-prod testing then you could go with your option 2 on a new server but restore a copy of the 3.X servicemanagement DB then follow the upgrade path on your new server this way you retain all your KBs…

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4. 2 Cireson SQL Jobs fail

   

   Question by Simon_Zeinhofer · November 2021 · Home› SQL Server

   In our SQL Server Job Activity Monitor I saw, that 2 of our Cireson jobs fail every day: Cireson Insert New Incidents: There is already an object named 'tempTable_Incident' in the database. [SQLSTATE 42S01] (Error 2714). The step failed. Cireson Update Existing Changes: There is already an object named 'tempTable_Change'…

5. Character limit that prevents creating an account with only 2 characters?

   

   

   Question by Jacky_Gross · October 2022 · Home› Affected User

   Hello, I have created an account with an email address in Active Directory. This account has been replicated due to a rule in the "connectors" menus. This account has only 2 characters. When I create a SR and type the name of this account in the "Create Request On Behalf Of" field, it is not displayed. I have to launch a…

6. 2 Cireson Server(different versions) - 1 Database

   

   Question by Ozgur_Sahin · November 2017 · Home› Self-Service Portal - Community

   Hello We use an old version of Cireson Portal. I want to test the new version. My question is, Can I create a new server and ınstall the new version of Cireson and connect to the existing servicemangement DB and use it? That is, there will be 2 different versions of Cireson portal connected to PROD service management DB.…

7. Part 2: Using SCSM Data to Proactively and Continually Improve

   

   Discussion by IT Monkey · July 2016 · Home› Videos

   https://vimeo.com/174406338

8. Dropdown menus not showing in SCSM 2022 - With Update Rollup 2

   

   

   Question by Paul_Granser · January 9 · Home› Service Manager

   Dear Community, we have the following problem with our newly installed environment: Any kind of dropdown menu only shows values when hovering over it (e.g. Resolving an Incident or Classifications) - although you can navigate with the arrow keys. Have any of you experienced a similar problem?

9. Automation Series Part 2: Asset Management Automation & Overview

   

   Discussion by IT Monkey · April 2016 · Home› Videos

   https://vimeo.com/151825445

10. Is there a solution for Link a category direct to a RO if RO count less than 2

    

    Question by Lukas_Kocher1 · June 2017 · Home› Self-Service Portal - Community

    Hi Community I'am searching for a solution to link a Category alternate Page direct to a RO when the Count of the category is less than 2 which means that you can open the RO direct when pressing the Category example: Category RO Problem or Request ---> Request a Problem User and Access Create a Share Folder Get Access to…