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1. Re: Is there a way to get the members of group?

   

   Comment by Adam_Dzyacky · August 2018 · Home› Service Manager

   So there a few things to be aware of around RA, users, and groups in SCSM. * SCSM syncs users and groups * SCSM does not maintain the relationship between a group and its users * RAs are tricky in that you have to get the RA, then the Reviewer(s), and then from that a User. So that's a few different items to swing across.…

   5 results

2. Re: Get the OU of a Computer

   

   Comment by James_Johnson · February 2020 · Home› Orchestrator

   Hi @T_R_Ash_McCan_1 I think that Get OU is actually for getting the properties of a specific OU. You want to use Get Computer and then look for the OU information for that computer. You could strip it out of the DN for sure or it might include the published at field which should have it. James

   3 results

3. Re: Looking for PowerShell help - Getting HW Assets

   

   Comment by Eric_Krasner · June 2017 · Home› Asset Management

   This gets all HW Asssets# Get HW Asset$HWAssets = get-scsmobject -class (get-scsmclass -name 'Cireson.AssetManagement.HardwareAsset') This gets the Custodian of the Asset# Custodian RelationShip$OwnedByUser_relclass_id = 'cbb45424-b0a2-72f0-d535-541941cdf8e1'$OwnedByUser_relclass_obj = Get-SCSMRelationshipClass -id…

   3 results

4. SQL Query to get templates data

   

   Question by Manpreet_Singh · December 2023 · Home› Service Manager

   Hi I am trying to get (template name, template id, classification) for all the templates in Service Manager, But I am not able to find any specific table that contains this information ? Any idea where I should look ?

5. Re: Use -filter with Get-SCSMRelationshipObject

   

   Comment by Adam_Dzyacky · February 2023 · Home› Powershell

   I've only used said parameter in a limited capacity, but I think/hope this is what you're after: #classes $irClass = Get-SCSMClass -Name "System.WorkItem.Incident$" $assignedToUserRelClass = Get-SCSMRelationshipClass -Name "System.WorkItemAssignedToUser$" #an incident $incident = Get-SCSMObject -Class $irClass -Filter…

   3 results

6. Keep getting this error once a week

   

   Question by Howard_Hanshaw · August 2023 · Home› Affected User

   I keep getting this error once a week. I need help fixing this in my environment.

   2 results

7. Getting views from SCSM to the Portal

   

   Question by Tiffany_Davis · October 2023 · Home› View Builder

   I've been able to successfully create views in the SCSM console but I do not have information on how to get the views to show in the portal. Is there some documentation that could walk me through how this is done?

8. MAs are getting broken

   

   Question by Adrian_Mataisz · July 2016 · Home› General Discussion

   Have you seen this? For some reason our MAs are getting stuck wit no status and the only way to fix them is to skip the parent PA and unskip/return back to PA activity. 

9. Some of closed WorkItem not getting Archived

   

   Question by Manas_Gautam · September 2023 · Home› Analytics

   Hi, We have the Cireson portal version 11.8.2 installed and 'EnableCiresonAnalyticsArchive' setting Enabled. But some of the closed workitems are not getting Archived. and its shows the "FAILED" message on the portal when searching for those workitems. Regards, Manas