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Re: Incident Form Header: "This Incident Is Linked To Problem: XXXXX [STATUS]"
This is rather rad. I've implemented it in our environment and have had no issues so far. I tried altering the script to apply to CRs and RRs, but it doesn't show up. Could this be because a CR doesn't have a parent/child function and the #parent-header-space doesn't exist in the CR form? Edit: @john_doyle -
Re: Show Service Request properties in Manual Activity Grid
Hi Geoff, I was able to create a SQL table widget which exactly shows me what I need. Here's the SQL query: SELECT TOP 25 wi.WorkItemId, wi.Title, wi.AssignedUser, wi.ParentWorkItemId PARENT_ID, sr.AffectedUser PARENT_AFFECTEDUSER FROM [WorkItem] wi LEFT JOIN [Enumeration] enum ON enum.EnumerationID = wi.TierId INNER JOIN…