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display the approvals

Hello,
I want to display the approvals with the state ends at the tab my job, how to do?
thank you

Answers

  • Tony_CollettTony_Collett Cireson Support Super IT Monkey ✭✭✭✭✭
    Hi Medjkane, 
    Would you be able to rephrase your question? I'm afraid I do not understand what you are asking. 
    Regards, Tony
  • Medjkane_SalihaMedjkane_Saliha Member IT Monkey ✭
    Hi @Tony_Collett

    let me explain:
    we have managers who approve service requests and want the approval with the completed status displayed in the portal.
    we have found that after the manager has approved the service request, it no longer appears in the portal, after verification in SCSM, the approval goes into a finiched state.
    thank you
  • Brian_WiestBrian_Wiest Customer Super IT Monkey ✭✭✭✭✭
    How many activities do you have in the SR? Sounds like you only have a review activity for the mangers. You can add a second activity after the RA so that the SR does not auto complete..
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