Would be helpful to have this ability in the free portal without needing the analyst portal functionality.
We get a bunch of Incidents where the portal is a jumbled mess since their browser is not supported.
Have been getting complaints from users that a red bell is showing up on the "My Work" console but the ticket is not breached and has plenty of time before it does. Has anyone else seen this behavior.
I was given this by Cireson, but it did not work.
Run this on your Service Management
DB TRUNCATE TABLE LastModified;
TRUNCATE TABLE WorkItem;
Then restart the cachebuilder.
Any info on this would be great.