Best Of
Re: Portal CMDB - Long Term History
We do plan on further extending the Archive functionality in two ways:
- Support for Configuration Items
- The portal rendering live and Archive data simultaneously on a Config Item for the exact reason you have brought up
Re: Connector "Asset Management Import" cannot set Relations for Class Extension
Hi Geoff,
thanks for your file!
It has helped to find the problem.
My TypeProjection was imported too, but I dont have define an DisplayName in the LanguagePack so that's the reason why the combination class is displayed as "()".
The origin Problem was that the target type of the relations are Windows!Microsoft.AD.UserBase and not System!System.User. I changed the type of the target object and can configure the relations now.
Sarah
Re: Archiving of config items possible?
@Adam_Dzyacky Thats great news, looking forward to this feature.👍️
Re: Archiving of config items possible?
This is a feature of the Archiver we are looking to introduce next year.
With Archived Config Items, we would also be taking steps to show not just long term Config Item data but the related Archived Work Item data as well.
Re: Advanced Request Offering not appearing in portal
@Dean_Mrazek with a little bit of PowerShell we could create a ARO Validator that would look at all the references in a RO and check that they all exist.
I'd never thought of removal of a property from the ARO itself would cause this, but it makes sense when I stopped to think about it.
Maybe this ARO Validator is a sideline project for the Systematech or Cireson teams. :)
Re: Advanced Request Offering not appearing in portal
Hi all, good news!. With @Brett_Moffett2 pointing me in the right direction. Someone had removed a prompt from the ARO but in the XML of the ARO, the layout section still had a reference to the removed prompt which was the cause of the "GetRequestOfferingRow failed with error: Object reference not set to an instance of an object." error message in the cachebuilder log.
Creating Business Services in Cireson Portal
You may want to use the Cireson Portal to create Business Service objects.
If you have enabled the feature "CMDB Portal Create New Dynamic Data" in the Cireson Portal, create a new Business Servve CI and then save it, you will get the following errors:
ERROR [ 67]: Invalid Object Value for Property ServiceID
ERROR [ 59]: Config/Edit
Microsoft.EnterpriseManagement.Common.ObjectNotFoundException: An object of class EnterpriseManagementObject with ID 00000000-0000-0000-0000-000000000000 was not found.
This is becuase the Business Service class has a key called ServiceID which is not set by defaut. The console form will generate one for you (format is a Guid) but the Portal form will not.
The attached Portal customisation will handle this for you. Load it with the scriptLoader.
Happy Business Servicing.
Re: Can't edit query results in ARO
Hi Geoff, turns out it was user error. I had thought that the criteria that used the prompt that was not mapped (Begin typing to search for a deactivated user: String) was manually typed in. I didn't realise that I had to click on "Set Token" to properly get the third prompt consumed by another. Thanks so much @Geoff_Ross and @Simon_Zeinhofer!
Re: 2024 Roadmap
Just wanted to provide an update in case you missed it:
- Several console apps have been updated spanning Notification, Delay, Cloud, and PowerShell Activity. Plus, Notify Analyst and Auto Close
- We're looking to get an update to Latest out in the coming weeks that addresses several bugs of fixes around authentication, the archiver, and cloud connector.
Re: Can't edit query results in ARO
Hey Community
Simon, There is a open bug for when mapping tokens messing up when mapped directly next to each other without a space.
We are working on this but ARO bugs have a different development cycle and very rigorous QA process to avoid multiple releases - due to the Last Modified date thing).
Dean, I suggest you recreate the prompt, get the criteria right and then remap all the prompts to whatever property that is with a space between each one.
Geoff