Portal CMDB - Long Term History

Sean_Terry

Sean_Terry Customer Advanced IT Monkey ✭✭✭

December 12 in CMDB Portal

We are using 12.2.3 where work items disappear from windows servers, unix servers, services etc.

In an ideal world, the CMDB would potentially draw some of its data from the archive, so we have a two way method of finding items. Its great that we can look at work items with these items linked, but it would be perfect to find the work item from these classes as well.

Just wondered what other customers have done, if they have a similar need to go back further than their retention period on WIs. Its the constant debate about balancing performance with data retention.

If there is anything in the pipeline at Cireson, it would be good to know what options we might have, or might have in the near future.

Thanks

0

Answers

Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

December 19
We do plan on further extending the Archive functionality in two ways:
Support for Configuration Items
The portal rendering live and Archive data simultaneously on a Config Item for the exact reason you have brought up
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