Hi Team,
I'm having issues with the Exchange connector in SCSM 2016. It runs and looks to be successful but it isn't processing any emails. the emails are in the mailbox and unread but it wont send into the SCSM or my support. this includes new tickets, RA approvals via email etc.
the only error I find is the one below, I don't seem to have any certificate issues so I don't know why that appears. I have disabled/enabled the connectors but it didn't help.
any ideas? the only thing i can think off is to delete them and recreate.
This is currently in our DEV environment, seems to work in production. Nothing changed on DEV, besides me updating the cireson portal to 9.4, which it shouldn't impact the connectors right?
any help on this would be appreciated.
Regards