David_Darling IT Monkey ✭

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Platform Cache service

David_Darling

March 2018

Hi Experts, this may seem like a silly question, but we recently upgraded from v7.X of the portal to v8.4, and notice a new Platform Cache service has been installed. We've also noticed many "Ci… (View Post)

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Re: Intermittent issue for RA Approvers when clicking Save on CR Record (Request Failed)

David_Darling

December 2016

@merlenette_jones had it! Creating the Queues for parent Work Items (and Activities) and assigning them to our End User role did the trick! Thanks! (View Post)

1
Re: Can we set Activity Fields as Read-Only for Approvers?

David_Darling

November 2016

You know, all we needed to do to accomplish this was to populate the Activity permissions for Edit Manual Activity, Edit Review Activity, Add Reviewers, Edit Reviewers, and Delete Reviewers with the … (View Post)

7
Re: Apply IR template to existing Incident record

David_Darling

November 2016

Just curious if anybody has developed this functionality and is willing to share their code? Thanks! (View Post)

2
Re: Hiding "NULL" in Query Results box on Request Offering form

David_Darling

October 2016

Wow, thank you both so much, in fact someone had set the values to "NULL" -- I wouldn't have expected that :) Thanks again! (View Post)

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CIRESON COMMUNITY WEB SITE

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AGREEMENT BETWEEN USER AND CIRESON

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The Cireson Community Web Site is offered to you conditioned on your acceptance of the terms, conditions, and notices contained herein without modification or exception. Your use of the Cireson Community Web Site constitutes your agreement to all such terms, conditions, and notices contained in these Terms of Use.

MODIFICATION OF THESE TERMS OF USE

Cireson reserves the right to change the terms, conditions, and notices under which the Cireson Community Web Site is offered, including but not limited to the charges associated with the use of the Cireson Community Web Site upon written notice.

LINKS TO THIRD PARTY SITES

The Cireson Community Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Cireson and therefore Cireson is not responsible for the contents of any Linked Site, including, without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. Cireson is not responsible for webcasting or any other form of transmission received from any Linked Site. Cireson is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Cireson of the site or any association with its operators.

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The Cireson Community Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (each a “Communication Service,” and collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are appropriate, proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

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GENERAL

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COPYRIGHT AND TRADEMARK NOTICES:

All contents of the Cireson Community Web Site are: Copyright 2016 by Cireson, LLC and/or its suppliers. All rights reserved.

TRADEMARKS

The names of actual companies and products mentioned herein and on the Cireson Community Web Site may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Cireson respects the intellectual property of others and asks that users of the Cireson Community Web Site do the same. In connection with the Cireson Community Web Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of the Cireson Community Web Site who are repeat infringers of intellectual property rights, including copyrights. If you believe that one of the Cireson Community Web Site users is, through the use of the Cireson Community Web Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:

your physical or electronic signature;
identification of the copyrighted work(s) that you claim to have been infringed;
identification of the material on our services that you claim is infringing and that you request us to remove;
sufficient information to permit us to locate such material;
your address, telephone number, and e-mail address;
a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

Designated Agent: Matthew W. Deen, Esq.

Address of Agent: 1620 Fifth Avenue, Suite 875, San Diego, CA 92101

Telephone: 619-993-8873

Fax: 888-244-8458

Email: matt.deen@cireson.com