Nicholas_Velich Ninja IT Monkey ✭✭✭✭
Reactions
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Re: Updating
Hi Martin, It is recommended to update the Portal to the 2016 version. While it might appear to be working just fine with mismatching versions, you never know! Better to be safe and to use the same v… (View Post)6 -
Re: Changing the the order of Service Offerings appearing in the portal
Hi Mina, These appear alphabetical, and one way to force them to appear in a certain order is to prefixthem with a number. So... Before: Something Something Else User After: 1. User 2. Something 3. S… (View Post)1 -
Re: SCOM alerts to SCSM incident Validation Error
Hi Sandra, We spoke on this yesterday and discovered the issue was related to a form extension/customization that was based on the vanilla Incident class, rather than the SCOMIncident class used for … (View Post)1 -
Re: Announcement visibility
Hi Tomi, By design, the CacheBuilder does not calculate membership of all AD groups in the SCSM environment. For performance reasons, the CacheBuilder only caches membership of groups it knows it nee… (View Post)6 -
Re: set first response via email
I believe the Exchange Connector only supports the Acknowledge keyword for the Incident class. (View Post)1