I'm working on custom forms for assigning to AD groups and was interested in knowing if it's possible to create custom tasks then target them to a specific AD group. A little background on what I'm trying to accomplish: Basically we have a group of users who need to resolve/complete incidents and service requests specifically assigned to their respective group, but we do not want to give them Analyst permissions. I created a custom form so they are able to assign, change support groups, etc, but they are not able to resolve/complete work items. Being only End Users, they only have "Print" under their tasks section. I've tried to rework Geoff_Ross' solution to target an AD group with no luck. I can only seem to differentiate between an Analyst and an End User.
Has anybody else came across this situation? I may even be trying to do things the hard way, so I'll take any input at all
