Anyone experiencing "missing" runbooks in SCSM?
I thought I'd ask the community, we do work in a unique environment, and we do have additional security controls in place which can cause some issues.
But our current issue is that our runbooks are unstable, in that they constantly go missing from SCSM. We have a monitor to alert us when this occurs, and we resync the runbooks straight away. However there's clearly an underlying issue, our thoughts are it might be related to memory, shells, or something along those lines. It wasn't always a problem, but now every day runbooks go missing which is a problem for us as every RO submitted with the missing RB fails leading to dozens of rejected SRs. If anyone's experienced something similar we welcome your input.