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Send notification when new KB article is created

Dietmar_Winze

Dietmar_Winze Customer IT Monkey ✭

October 2016 in Service Manager Portal Feature Requests

I would like to send an information to the Service Desk Team when an new KB article is created.

could you please add this function?

11

11

11 votes

Submitted · Last Updated October 2016

Comments

David_Wells Customer Adept IT Monkey ✭✭

October 2016

Would also be useful to get a notification to the KB Author when someone provides feedback on an article.

0
Dakota_Green Member Advanced IT Monkey ✭✭✭

November 2016

I do like this idea as well! You're getting a +1.

0

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