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External Data Source List Connector for Advanced Request Offering

Billy_Wilson

Billy_Wilson Member Ninja IT Monkey ✭✭✭✭

October 2016 in Service Manager Portal Feature Requests

It would be useful to be able to populate a drop-down list-based question in ARO that can be configured to populate with results from an external data source such as csv, SQL, LDAP, or ODBC File DSN connected. Pretty much the same way that Asset Import Connector works.

16

16

16 votes

Submitted · Last Updated October 2016

Comments

Geoff_Ross Cireson Consultant O.G.

October 2016

That would save creating a CI class and using the Asset Import connector to produce the same thing. Very nice.

0
Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

October 2016

The only thing I would add to this already terrific suggestion is to also have OData / REST calls as a potential data source.

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Mark_Wahlert Customer Advanced IT Monkey ✭✭✭

October 2016

Perhaps benefits us both. https://community.cireson.com/discussion/901/prompt-type-for-global-custom-drop-down-lists#latest
Having more options for managing lists for multiple work items would be so much better than the current silo approach. i.e. recreating lists for every RO, then updating every list for every RO if there's a change.

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Candice_Yeudall Customer Advanced IT Monkey ✭✭✭

October 2016

How about being able to pull from AD....

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Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

October 2016

@Candice_Yeudall, I took "LDAP" in the feature description to mean "AD," in this case. I agree, very useful and important!

0

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