Make the SendEmail To and CC fields Read Only

Geoff_Ross

To avoid analysts changing the To and CC boxes of the SendEmail task you can use this customisation to make the fields Read Only. They cannot be edited.

I won't bother with a screenshot, as it looks exactly the same, but the two input boxes cannot be edited.

Enjoy

Geoff

David_Allen

The other field that would be useful to make read-only is the Subject field, especially if you are using the Exchange Connector, as the work item ID in square brackets is very important for replies to be processed. 

After downloading Geoff's solution, you can add the following to the file MakeEmailToReadOnly.js for each work item type to make the subject read-only.

$('input[data-bind="value: emailSubject"]').attr("readonly","true")

David

Jonathan_Boles

Hi @Geoff_Ross, kinda further along these lines of the SendEmail task - is it possible to force the entry of an email address in the CC box within the SendEmail task?

Geoff_Ross

@Jonathan_Boles
As is force the user to enter something or have the portal put something predefined in there?
Both are probably possible but very different methods.

Jonathan_Boles

Geoff_Ross said:

@Jonathan_Boles
As is force the user to enter something or have the portal put something predefined in there?
Both are probably possible but very different methods.

Thanks for the quick response Geoff! We'd be looking to put in a pre-defined mailbox - not changeable by the user.

Geoff_Ross

@Jonathan_Boles
So take the solution above and add one 1 more line to each section so they read

app.custom.formTasks.add('ServiceRequest', null, function (formObj, viewModel) {
    //bind a function to the form ready event
    formObj.boundReady(function () {
		$(".link[data-bind*=sendEmail]").on("click", function () { 
			$('input[data-bind="value: emailTo"]').attr("readonly","true")
			$('input[data-bind="value: emailCC"]').attr("readonly","true")
			$('input[data-bind="value: emailCC"]')[0].value = "ITMonkey@cireson.com"; //NEW LINE
		});
    });
});

Feel free to change the email address though :P

Geoff