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Be able to specify default values for User Prompts of an Advanced Request Offering

Fabrizio_Guaitolini

Fabrizio_Guaitolini Customer IT Monkey ✭

November 2016 edited November 2016 in Service Manager Portal Feature Requests

I configured a default value on a property in an Incident Template.
I created a Advanced Request Offering linked to that template and I configured a User Prompt mapped to that property:

When go to that Advanced Request Offering published on the Cireson Portal the user prompt does not have the default value specified on the template:

If I go to the standard SCSM Web Portal the user prompt has the default value specified on the template:

I'm expecting to be able to specify a default value for a user prompt in the Cireson Portal in a similar way as on the standard SCSM Web Portal.

CiresonPortal.PNG 11.4K

SCSMPortal.PNG 22K

12

12

12 votes

Submitted · Last Updated November 2016

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