Blank page in IE11 after migration to portal V7

PIERRE-LOUIS_DURRIS

We have upgraded to version V7 this afternoon and everything go well with Google Chrome but for IE11, we have strange behaviour. 
For some analyst, the have blank page for My request, My Work and Team Work
Some are OK with My work but when the switch to Team Work, they get a blank page and when the switch back to My work blank page...

Adam_Dzyacky

Old thread, but I wanted to share I discovered the source of this bug exposes itself if you are using @joivan_hedrick 's Asset Search customization and have not updated to the latest version in the thread (with respect to a v7 upgrade)

Without Updating:
You're dropped onto the home/my work page (based on your role) as expected. Navigating away from this page results in blank pages everywhere including your original starting point. However only IE showcases this error, Chrome will not.

After Updating:
Well everything works magically.


I'm still voting for some kind of "community plugin/update" mechanism in the portal. Thanks for always being there @Joe_Burrows !

Adam_Dzyacky

I saw this identical behavior when moving from 5.x to 6.0 in that Chrome works, but IE11 didn't render the Home Page (no requests), going to any work views were always blank. Still haven't moved into 6 yet, but this sounds like something potentially deeper (and probably something else entirely) than what was resolved with 6.1.

I originally thought it had something to do with https://community.cireson.com/discussion/comment/3253#Comment_3253 - but alas it does not.

Adam_Dzyacky

Old thread, but I wanted to share I discovered the source of this bug exposes itself if you are using @joivan_hedrick 's Asset Search customization and have not updated to the latest version in the thread (with respect to a v7 upgrade)

Without Updating:
You're dropped onto the home/my work page (based on your role) as expected. Navigating away from this page results in blank pages everywhere including your original starting point. However only IE showcases this error, Chrome will not.

After Updating:
Well everything works magically.


I'm still voting for some kind of "community plugin/update" mechanism in the portal. Thanks for always being there @Joe_Burrows !

merlenette_jones

@Adam_Dzyacky

Life saver

Adam_Dzyacky

Woot. Glad to help.