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Ability to Customise fields on the "Quick Create" forms

Steve_Clarke

Steve_Clarke Customer Adept IT Monkey ✭✭

November 2016 edited November 2016 in Service Manager Portal Feature Requests

Hi All,

Just wondering if there is a way to customise fields on the "Quick Create" forms?

Thanks,

Steve

14

14

14 votes

Submitted · Last Updated November 2016

Comments

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

November 2016

Hi Steve

This one is not possible, have converted to a feature request

Regards
Joe

0
David_Allen Partner Advanced IT Monkey ✭✭✭

November 2016

What I have done to get round this, is create a new Charm for Quick Create that has a fly out with links to customized template work items (image attached)... Our service desk in particular love this as it is even less click than using the New button

QuickCreate.png 6.7K

0
Geoff_Ross Cireson Consultant O.G.

November 2016

Nice solution @David_Allen

I guess you would complete this by hiding the Quick Creates in the draw in Admins Settings, Setting Items.

Geoff

HideQuickLink.png 3.6K

0
Steve_Clarke Customer Adept IT Monkey ✭✭

November 2016 edited November 2016

Ok thanks Joe.
Nice work @David_Allen. If you get some time to write up how you went about your solution that would be awesome

0

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