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Combine Edit and Tasks at the bottom of the portal
The issue comes when you need to do a bulk update you have to use all the buttons. You have to edit first and then do tasks and then close out the tickets. That's three steps for something that could be done in one window. Can you make the edit window have all the Edit and Tasks items in one list? there is space on the other side of the Edit window for more items. It would save a lot of time if we could just edit everything in one window instead of 3.