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Is Windows Server 2016 supported for the portal?

Alexander_AxbergAlexander_Axberg Member Adept IT Monkey ✭✭
in Self-Service Portal - Community
Is it supported to run the portal on Windows Server 2016, with the SCSM2016-edition of v7?

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  • DonDon Member IT Monkey ✭
    Do you have a version for SCSM 2016? The download I installed won't let me logon even though I am in the SCSM admin group. I also get this error:
    Application Version: 7.5.7487.0
    Severity: Error
    Message: Could not load type 'Microsoft.EnterpriseManagement.UI.Core.Connection.IManagementGroupSession' from assembly 'Microsoft.EnterpriseManagement.UI.Core, Version=7.0.5000.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.

  • merlenette_jonesmerlenette_jones Member Advanced IT Monkey ✭✭✭
    Don said:
    Do you have a version for SCSM 2016? The download I installed won't let me logon even though I am in the SCSM admin group. I also get this error:
    Application Version: 7.5.7487.0
    Severity: Error
    Message: Could not load type 'Microsoft.EnterpriseManagement.UI.Core.Connection.IManagementGroupSession' from assembly 'Microsoft.EnterpriseManagement.UI.Core, Version=7.0.5000.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.

    Hello,

    If you are not able to login into the Portal there is more to it than your account being an SCSM ADmin. Did you check the log files to see what errors are being listed. The version of the Cireson Portal you want to use for Service Manager 2016 is - https://support.cireson.com/portalinstallscsm2016/clickonce/Cireson Setup.application

    If you are experiencing an issue we will need more information to help you resolve this such as screen shots and log files?

    Have you reviewed the install guide to ensure you are installing the application properly?  - https://support.cireson.com/KnowledgeBase/View/46

    Let us know if you have further questions,


    Merle
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