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Add Known Issue column to dbo.workitem

Brian_Wiest

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

December 2016 in Service Manager Portal Feature Requests

Working on SQL chart widgets for the enterprise. but the Cache builder table does not contain Known Issue as a target. Looking for something similar to IsParent with a 0 or 1 value. This will allow the widgets to display known issues vs other problems.

6

6

6 votes

Submitted · Last Updated December 2016

Comments

Geoff_Ross

Geoff_Ross Cireson Consultant O.G.

December 2016

Hi Brian,

Like the idea. Until this gets upvoted enough, you can Join to your ServiceManager SQL DB and use the data from there.

SELECT WI.WorkItemId [Id]
FROM WorkItem [WI]
JOIN [ServiceManager].[dbo].[MTV_System$WorkItem$Problem] [Problem]
ON Problem.BaseManagedEntityId = WI.Id
WHERE Problem.KnownError_4CE16CF0_5098_3CBD_3F72_72C2C5201FDB = 1

Geoff

0

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

December 2016

Perfect, Thanks

0

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