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Send Mail To Field populates huge string

Hi All,

Whenever myself or my users attempt to use the send mail feature from the portal it has a large html code string inside of it instead of the end users email address from the incident. Is there a fix for this currently? Attached is a screenshot.

Best Answers


  • CrobertsonCrobertson Member IT Monkey ✭
    ah so its a licensed feature thanks, my company is working on purchasing the Analyst Portal, we have the community portal at the moment.
  • Geoff_RossGeoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭
    Ah yes, its an analyst feature. Not sure why you don't get a better error. Thanks for checking out the Community Portal.
  • CrobertsonCrobertson Member IT Monkey ✭

    Thanks for the solution works great!
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