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Brian_Wiest

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

December 2016 in Service Manager Portal Feature Requests

With some of our incidents the history can be lengthly (Incident open for a few weeks with daily updates) and we find that in many cases even more recent indidents with alot of activity the time it takes to render the history has been up to 30 secs. The blank screen users are thinking the process just failed.

Requesting that when the action button is clicked for show history that the screen gets the overlay that it is thinking. The same overlay the is present when an work item is opened but not display yet. (The three dots cycle)

11

11

11 votes

Submitted · Last Updated December 2016

Comments

Geoff_Ross Cireson Consultant O.G.

December 2016

Agreed. @Brian_Wiest We might be able to do a custom solution if this doesn't get many up-votes.

0
Sean_Terry Customer Advanced IT Monkey ✭✭✭

December 2016

This would be key for us as our history takes a very long time.

0

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