We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.
For more information around feature requests in the Cireson Community click here.
Create Problem and Create Change tasks on work item forms
The SCSM console has these tasks already, but the portal does not. The task copies key information from the initial WI to the new one and automatically creates a relationship.
I'd like to see 'Create Problem' on the Incident form, and 'Create Change' on Incident and Problem forms.
There are probably others that would make sense (like Create Release), but these are the two that our users are desperate for.
Somebody has already mentioned selecting multiple WIs in tabular views to create PRs, so this functionality would accompany that nicely.