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Add support group for problem to see all the problem in team work

PIERRE-LOUIS_DURRIS

PIERRE-LOUIS_DURRIS Customer Advanced IT Monkey ✭✭✭

May 2016 in Service Manager Portal Feature Requests

I have the request from my team to be able to see problems request as IR and SR for one specific support group and not only the assign user. We would need also to add the functionality in the notify analyst as already done for manual activity using a custom field.

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Comments

[Deleted User] Ninja IT Monkey ✭✭✭✭

May 2016

Hello, it looks like you may have started a "Discussion" and changed it to a feature request - hence we aren't getting the voting options for this. I will re-create, attribute to you and delete this discussion. Thanks.

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[Deleted User] Ninja IT Monkey ✭✭✭✭

May 2016

Here is the new request. Please use this to vote for this feature:
https://community.cireson.com/discussion/176/add-support-group-for-problem-to-see-all-the-problem-in-team-work

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This discussion has been closed.

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