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Project Connector: Relate projects directly to Change Requests

Tom_Hendricks

Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

January 2017 in Service Manager Portal Feature Requests

To accommodate different processes, it should be possible to relate a PWA project to a Change Request instead of the current way (Relate a Release Record [RR] to a Change Request [CR], put a Dependent Activity [DA] in both, then link the DA's in the RR and CR).

Ideally, it would be possible either to use different tags from the projects (within a single connector) to determine whether they get related to an RR or a CR, or it should be possible to create two separate connectors to accommodate relating to an RR or CR.

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Submitted · Last Updated January 2017

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