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Knowledge Base: Add "Size" Control for Text

H_GerlingH_Gerling Member Adept IT Monkey ✭✭
in Service Manager Portal Feature Requests
Actual its only possible to define text as header 1-x and paragraph. there is no option to resize the text without doing it in html code. it would be nice as an WYSIWYG Editor if the author could resize his text without new navigation headers at knowledge base articles.

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Comments

  • Leigh_KildayLeigh_Kilday Member Ninja IT Monkey ✭✭✭✭

    In our implementation all analysts have Knowledge Manager permissions. The danger of adding more font options is that the articles will lose visual consistency.

    I think it would be useful to allow us to define the default formats. Many users have requested that the default font size is enlarged.

  • Cindy_BoyerCindy_Boyer Customer IT Monkey ✭
    We have process standards in use for visual consistency. It would be up to us to assure the articles were consistent, not the software. Ability to change font size in the text would be extremely helpful.
  • Candice_YeudallCandice_Yeudall Customer Advanced IT Monkey ✭✭✭
    We currently use the HTML to define text that is large enough to be read it would be nice if we did not have to do this. We leave in a society that is aging and needs to be mindful of disabilities, the need for a descent text size is a must.
  • carrie_medinecarrie_medine Member Advanced IT Monkey ✭✭✭
    Hello,
    Good news you can achieve this using custom.css.    Including the following in your custom.css will allow you to set the text size for the end user content area of the KB article:

    .article-enduser-content {
       font-size: 30px;
    }

    You could also override the Header styles using this css:

    .article-enduser-content h1, .h1 {
        font-size: 50px;
    }

    Additionally if you choose you can also use your own css classes within the Article itself by clicking on the View HTML button of the WYSIWYG and manually applying a custom class which is defined in your custom.css:


    Hopefully that gives you some more options to work with :)


     


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