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Additional Information in Database for Watch List Functionlity

Jonathan_Boles

Jonathan_Boles Customer Ninja IT Monkey ✭✭✭✭

January 2017 in Service Manager Portal Feature Requests

It would be very helpful if the following information was populated added to the DB WatchList table:
- Time User was Added to Watch List
- User Who Made change (Addition/Removal of User on a Work Item)
- Type of Change Made (this could be deduced from the script as well but would be easier if it was just included as a column on the table)

As we a forced to create a custom notification solution, these fields would be good to have that can be included on the notifications to the user that has been added to the watch list.

There could be other fields that would be useful as well but these are the two that immediately came to mind when reviewing the Watch List Functionality. If anyone in the community sees any others feel free to comment below and as always, if you would find this to be useful as well, please vote this up!

6

6

6 votes

Submitted · Last Updated January 2017

Comments

Sharon_Spears Customer Advanced IT Monkey ✭✭✭

May 2017

hey @jonathan_boles you mentioned that you are doing notification. How have you got these setup?

0
Jonathan_Boles Customer Ninja IT Monkey ✭✭✭✭

May 2017

Hi @Sharon_Spears, was planning to but this has been put on the back burner for other higher priority issues and enhancements.

0

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