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Add/Remove Columns to "My Work" View

H_Gerling

H_Gerling Member Adept IT Monkey ✭✭

May 2016 in Service Manager Portal Feature Requests

we need to customize the "My Work" View with remove and add of columns. One case is:

Add a "follow up" date for all tickets assigned to me

Remove the support group

I think this is a part of the feature request: https://community.cireson.com/discussion/191/promote-custom-views-using-tokens-to-analyst-portal#latest . if we are able to promote views with tokes we could place the columns for given customer requirements.

Best Regards,
Holger

4

4

4 votes

Submitted · Last Updated August 2016

Comments

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Kenneth_Sundby Member IT Monkey ✭

June 2016

Yes, adding custom columns to the regular "My Work", or being able to promote tokened views! Yes to both actually

I would for example want to add a "Parent WI Title" as a column so people could use it if they wanted, but as of now this is not possible as far as I know

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H_Gerling Member Adept IT Monkey ✭✭

August 2016

Hi,

any updates on this?

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Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

August 2016

H_Gerling said:

Hi,

any updates on this?

See the discussion here for more information on the feature request process.

It is possible to create views using the dashboard designer in v6 and saved searches using ME token as mentioned in the other thread you have linked.

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