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Cachebuilder Status & Timeline Display

Tony_CollettTony_Collett Cireson Support Ninja IT Monkey ✭✭✭✭
As we know the Cachebuilder is an integral part of the Cireson Portal. 

It would be really awesome if the Cachebuilder had a status & timeline built into the Admin Settings on the Portal

Could be a new tab titled 'Cachebuilder Status' which would be in the Admin Setting display. 

It would display the following information: 
 - Current status: Running, Stopped, Starting, Processing. 
       - Running - means it's performing normal operation
       - Stopped - could mean something went wrong and it was stopped, or it's been stopped manually
       - Starting - means the CB was restarted recently and is still performing the first run operation
       - Processing - means it is currently actively performing an operation (could be detailed with the timeline)
 - Timeline of events for the next 24 hours, for example: 
       - Work Items -> next in 25 seconds
       - Configuration Items -> next in 45 minutes, next in 1 hour 45 minutes
       - Users and Groups -> next in 45 minutes, next in 2 hours 45 minutes
       - Enumerations, Scoped Access, Service Catalog -> next in 12 hours 45 minutes, next in 36 hours 45 minutes
       (Information from https://support.cireson.com/KnowledgeBase/View/1176#/

It could enable decent troubleshooting to determine where something might be off, or to determine what process is coming up if the system is slowing down at a certain point. 
It would also be useful to determine when users access might be next available, using the timeline. 
15 votes

Submitted · Last Updated


  • Leigh_KildayLeigh_Kilday Member Advanced IT Monkey ✭✭✭
    edited February 20
    Good suggestion, Tony.

    We have a tabular report showing the cache area (ConfigItems, EnumLookup etc.), last cache run DTG, minutes ago, the refresh interval, next cache run, thread name and table name that it affects. We have a report parameter for the refresh interval too.
    We also added some information on what is cached and what requires an app pool / SCSM Health Service reset, so admins and stakeholders know what to expect.

    At times the cache doesn't start one of the areas and the Minutes Ago value is blank. It would be nice to drill into a log (separated by cache area) for further information. I'd like to see the current status of each cache area as well as the overall status of the cache builder service.
  • Mike_StormsMike_Storms Customer IT Monkey ✭

    Leigh_Kilday is this something you could share?

  • Tom_HendricksTom_Hendricks Customer Advanced IT Monkey ✭✭✭
    This would be a great time saver.  I would love to have a button to force one of the sync categories to run on-demand, as well.

    Perhaps that is a separate feature request, but it made sense as part of the same FR when I first envisioned this looking similar to the SMA dashboard.
  • Leigh_KildayLeigh_Kilday Member Advanced IT Monkey ✭✭✭

    Leigh_Kilday is this something you could share?

    Sure thing. It'll take some time to export from our network.
  • Ben_TeyBen_Tey Premier Partner IT Monkey ✭

    Leigh_Kilday is this something you could share?

    Sure thing. It'll take some time to export from our network.
    Great ! that really help for administrator
  • Konstantin_Slavin-BoKonstantin_Slavin-Bo Customer Adept IT Monkey ✭✭
    That sound very nice, we would also greatly appreciate if you share it!

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