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Add Related Items Tab to User CI Form

Steve_Clarke

Steve_Clarke Customer Adept IT Monkey ✭✭

February 2017 in Service Manager Portal Feature Requests

I think it would be worth adding the Related Items Tab to the User CI form.

I am particularly interested in seeing work items related to a specific user. As an example if someone requested a new network account to be created for a particular user, you could link the account creation request to the new user CI once it is created. That way when you want to look back on where/who the original account creation request came from, you could simply look up the affected user CI and look at related work items which will link you to the original request.

Other related Items such as file attachments etc would also be of use.

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Submitted · Last Updated February 2017

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Claas_Tews Partner IT Monkey ✭

March 2017 edited March 2017

Steve_Clarke said:

I am particularly interested in seeing work items related to a specific user.

Same here but related for a custom computer CI.

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