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remove timezone information from all views

Eden_Ravenwood

Eden_Ravenwood Member IT Monkey ✭

March 2017 in Self-Service Portal - Community

I've just updated our portal from 6.03 to the current 7.4 for SCSM 2012 R2 and ive noticed that we are now seeing timezone information in the last modified and created date columns in the My Requests, Team Requests, and My Work views. Our organisation does not cover multiple time zones and this information is irrelevant to us. How can I change the configuration so that date/time information is displayed in those columns without the time zone added?

Image: https://us.v-cdn.net/6026663/uploads/editor/0m/q6w39u2hm9af.png

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James_Atance Cireson Support Advanced IT Monkey ✭✭✭

March 2017 Answer ✓

Hi Eden,

Can I refer you to this post:

https://community.cireson.com/discussion/2218/reset-the-grids-for-all-users-when-the-portal-is-upgraded/p1?new=1

Regards
James

5
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Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

March 2017 Answer ✓

You can also refer to this post for clearing the timezone after the upgrade is completed.
https://community.cireson.com/discussion/comment/6781#Comment_6781
The above post will help everyone who has not upgraded to v7.4 yet.

5

Answers

Options
James_Atance Cireson Support Advanced IT Monkey ✭✭✭

March 2017 Answer ✓

Hi Eden,

Can I refer you to this post:

https://community.cireson.com/discussion/2218/reset-the-grids-for-all-users-when-the-portal-is-upgraded/p1?new=1

Regards
James

5
Options
Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

March 2017 Answer ✓

You can also refer to this post for clearing the timezone after the upgrade is completed.
https://community.cireson.com/discussion/comment/6781#Comment_6781
The above post will help everyone who has not upgraded to v7.4 yet.

5

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