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URL to workitem

Today the url are specific to the type of workitem .../ServiceRequest/Edit/SR5831, .../incident/Edit/IR5831 
This can be tricky for email template to fill a direct link to the work item

If not possible, could we have a direct URL to the work item search of the portal with a simple URL that we could use in all email notification http://ciresonportalurl/workitemsearch/SR5831 

7 votes

Submitted · Last Updated

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