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URL to workitem

PIERRE-LOUIS_DURRIS

PIERRE-LOUIS_DURRIS Customer Advanced IT Monkey ✭✭✭

May 2016 in Service Manager Portal Feature Requests

Today the url are specific to the type of workitem .../ServiceRequest/Edit/SR5831, .../incident/Edit/IR5831
This can be tricky for email template to fill a direct link to the work item

If not possible, could we have a direct URL to the work item search of the portal with a simple URL that we could use in all email notification http://ciresonportalurl/workitemsearch/SR5831

7

7

7 votes

Submitted · Last Updated May 2016

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CIRESON COMMUNITY WEB SITE

TERMS OF USE

AGREEMENT BETWEEN USER AND CIRESON

The Cireson Community Web Site is comprised of various web pages operated by Cireson, LLC (collectively, the web pages are referred to herein as the “Cireson Community Web Site”).

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your physical or electronic signature;
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Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

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