Recommended maintenance / operation tasks

Stoyan_ChalakovStoyan_Chalakov Customer IT Monkey ✭
Hello,

I am looking for recommended tasks that should be performed on a daily / weekly / monthly basis to complete our internal technical operational guide.

The guide consists of:

- Cireson Analyst Portal
- Cireson Asset Management App
- Cireson Licensing App
- Cireson Connectors

Thank you and best regards

Answers

  • Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    Hi @Stoyan_Chalakov
    This is a GREAT question!!

    I am more inclined to get our Support, Consulting and Solutions Architect team to brainstorm this list and write an official KB article on it for everyone to consume.

    In the mean time, a shout out to all community members: Please reply to this message with you suggestion of what you need to check on a regular basis and we can start to piece together a list of common admin tasks for an Ops guide.

    Thanks @Stoyan_Chalakov for raising this question.

  • Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    1. Connector Statuses - Fail\Success
    2. Workflow Statuses - Fail\Success
    3. SCSM Services - Running\Stopped
    4. DB Size (ServiceManager, ServiceManagement, DW etc.)
    5. Memory utilization on the workflow server (Looking for bottlenecks)
    6. Memory utilization on the management server that console logon to (Looking for memory utilization from abandoned sessions still logged)
    7. ......
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