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Allow non-analysts to Search via top bar

Candice_Yeudall

Candice_Yeudall Customer Advanced IT Monkey ✭✭✭

May 2016 in Service Manager Portal Feature Requests

One of the major complaints that we have had is how difficult it is to search in the portal. Ideally our end users would like to be able to just enter in the WI number and have it come up just like analyst's can in the portal.

11

11

11 votes

Submitted · Last Updated May 2016

Comments

Raffael_Jenzer Customer IT Monkey ✭

March 2017

Any news on this? Does anyone got this to work? Thx

0
Candice_Yeudall Customer Advanced IT Monkey ✭✭✭

March 2017

No this does not it has never been up voted enough for Cireson to look at. So you have to create either a custom search for your users or try and get them to use the one from the side menu.

0

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