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Delegate Announcements Administration

Adam_Dzyacky

Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

May 2016 in Service Manager Portal Feature Requests

Currently in the Cireson portal, only SCSM Administrator can create announcements. It would be incredibly useful if this could instead be delegated to other AD groups from the portal as help desk roles/individuals aren't typically full blown admins of SCSM.

3

3

3 votes

Duplicate · Last Updated June 2016

Duplicate of https://community.cireson.com/discussion/48/

Comments

Cindy_Boyer Customer IT Monkey ✭

June 2016

I'm about to be instructed to give the Help Desk admin rights just for this purpose. I've commented on this previously, and yes, delegating rights to them to create announcements would be extremely useful.

0
Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

June 2016

@Cindy_Boyer - yikes!

We don't even use Announcements because of the inability to do this.

0
Cindy_Boyer Customer IT Monkey ✭

June 2016

@Adam_Dzyacky - not an option for us. There's no face sad enough....

0
Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

June 2016

This one is open here https://community.cireson.com/discussion/48/ so will close this thread

0

This discussion has been closed.

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