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Console licensing app options grayed out

Chris_JordanChris_Jordan Customer Adept IT Monkey ✭✭
Looking for ideas on how to troubleshoot/solve this one... I have also logged a support ticket but wanted to see if anyone had any ideas.

I have a new 2016/cireson environment and the portal and licensing for the portal all works fine, however after installing the console licensing app (importing the MP and copying the two dll's) the option to automatically refresh licensing seems to be unavailable. Also unable to browse air gap license files.

If anyone has any ideas on troubleshooting/resolving I would appreciate them.

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