script for pre-check "Add message to action log" checkbox in send mail feature

Silas_Sulser

Hi Folks

Is there any possibility to precheck the "Add message to action log" in send mail Feature?

I've already tried it with adding some selfmade script in the footer script loader:

<script>
 document.getElementById("IsAddToLog").checked = true;
</script>

Unfortunately I'm not very good in scripting, so it didn't work

Because this checkbox is at the very bottom of the form, a lot of our analysts miss it, what not even should be possible.

It should be pre-selected all the time.

Can you help me with this?

Tom_Hyde

Hi @Silas_Sulser

Add the below to your custom.js

app.custom.formTasks.add('Incident', null, function (formObj, viewModel) {
    //bind a function to the form ready event
    formObj.boundReady(function () {
        $(".link[data-bind*=sendEmail]").on("click", function () {
            $("#IsAddToLog").trigger("click").closest("div");
        });
    });
});

app.custom.formTasks.add('ChangeRequest', null, function (formObj, viewModel) {
    //bind a function to the form ready event
    formObj.boundReady(function () {
        $(".link[data-bind*=sendEmail]").on("click", function () {
            $("#IsAddToLog").trigger("click").closest("div");
        });
    });
});

app.custom.formTasks.add('ServiceRequest', null, function (formObj, viewModel) {
    //bind a function to the form ready event
    formObj.boundReady(function () {
        $(".link[data-bind*=sendEmail]").on("click", function () {
            $("#IsAddToLog").trigger("click").closest("div");
        });
    });
});

Tom_Hyde

Hi @Silas_Sulser

Add the below to your custom.js

app.custom.formTasks.add('Incident', null, function (formObj, viewModel) {
    //bind a function to the form ready event
    formObj.boundReady(function () {
        $(".link[data-bind*=sendEmail]").on("click", function () {
            $("#IsAddToLog").trigger("click").closest("div");
        });
    });
});

app.custom.formTasks.add('ChangeRequest', null, function (formObj, viewModel) {
    //bind a function to the form ready event
    formObj.boundReady(function () {
        $(".link[data-bind*=sendEmail]").on("click", function () {
            $("#IsAddToLog").trigger("click").closest("div");
        });
    });
});

app.custom.formTasks.add('ServiceRequest', null, function (formObj, viewModel) {
    //bind a function to the form ready event
    formObj.boundReady(function () {
        $(".link[data-bind*=sendEmail]").on("click", function () {
            $("#IsAddToLog").trigger("click").closest("div");
        });
    });
});

Silas_Sulser

Wow, that was fast!! It works like a charm, thank you so much!

Tom_Hyde

No problem @Silas_Sulser

Alan_Foster

Is there a solution that will work with Chrome browser? I have implemented this and it works for IE and Edge but not for Chrome.

Jeff_Lang

not sure why this is not working in chrome for you, we have been using it for a while without any issues, and have it working in chrome, firefox and IE, have you done a SHIFT-F5 in Chrome to reload the page from the server without using the local cache ?

Alan_Foster

Doing the Shift-F5 corrected the issue.  Thank you Jeff_Lang

Lauren_Boxall

Hi all,
I'd previously tested this on version 7.4 and am now using 8.4.3.2012 and this no longer works. Has anyone had any success?

Thanks

Mikkel_Madsen

@Lauren_Boxall
We have it working in 8.6 but the newest portal version have this functionality included and you can set the feature in admin settings https://support.cireson.com/KnowledgeBase/View/1168#/