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Ability to display pasted image in an email recieved from 'Send Email' option in Portal

Titto_Jose

Titto_Jose Customer IT Monkey ✭

June 2017 in Service Manager Portal Feature Requests

End users and Analysts can paste images such as screenshots into the window initiated from the option 'Send Email' on the right hand side - see attached. However images pasted into the email is not visible to the recipient in the email generated. It is a big time saver for all users of the portal if this option is working.

The alternative option is to save the image as a document to the PC and attach the file to the email. This is time consuming and annoying.

If this can be made available as an out of the box functionality, it will definitely take the user experience to the next level.

Image.JPG 80.2K

Email.JPG 16.4K

5

5

5 votes

Submitted · Last Updated June 2017

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