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Get Related Objects from for API calls by specifying a Type Projection

Tom_Hendricks

Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

July 2017 in Service Manager Portal Feature Requests

When using API calls, sometimes you want to return objects related to the one that the API returns. For example, the /api/V3/User/GetUserRelatedInfoByUserId returns several types of related objects (tickets, computers, etc.) but what if you want to know the OS, or installed software, etc. of the computers that this person uses?

Rather than creating a new API call, just specifying a type projection ID to an optional param seems like the simplest way to accomplish this and open up lots of new use cases for the API.

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Submitted · Last Updated July 2017

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