We appreciate you taking the time to vote and add your suggestions to make our products awesome! Your request will be submitted to the community for review and inclusion into the backlog.

We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.

For more information around feature requests in the Cireson Community click here.

Allow specified KB Articles to be able to be viewed by anonymous users or users outside the comnpany

Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
KB articles are often written that impact more than just internal staff and it would be good to be able to limit access to KB articles based on AD Groups (As requested here: https://community.cireson.com/discussion/2873/ability-to-limit-kb-articles-to-specific-groups/p1?new=1) but also to be able to show identified KB articles to external visitors.

This would work by allowing an Anonymous connection to the portal but only exposing the Knowledge base view and potentially a landing page. 
Another way to go would be to embed the KB article view in an iFrame on another page hosted externally so the KB articles could be viewed without needing access to the portal.
8 votes

Submitted · Last Updated

Sign In or Register to comment.