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Dashboard Grids - Control where rows link to

Tom_Hendricks

Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

August 2017 in Service Manager Portal Feature Requests

Example: If the ID column is "ArticleId" then one would expect the link to go to a KB article, if that is what is in the grid. Instead, it opens up the work item search page.

What if we could specify the front part of the url and insert a grid cell value into it? e.g. "/KnowlegeBase/View/{0}"

Another example: "/MyCustomView?myQueryString={0}"

I would settle for having the grid recognize the difference between a Work Item and other objects, but I think there is huge potential in allowing users to set the behavior as they choose.

4

4

4 votes

Submitted · Last Updated August 2017

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