Portal on Mobile Devices

Alex_Jensen

Alex_Jensen Customer IT Monkey ✭

August 2017 in Self-Service Portal - Community

Is additional configuration required to enable mobile device access to the Cireson SCSM Portal? I just installed it in our DEV environment and it looks great in Edge and IE11, but it doesn't load in Safari on an iPad or iPhone.

1

Best Answer

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

August 2017 Answer ✓

Hi Alex

No additional configuration is required as its adaptive it will adjust to screen size. (Assuming your running v6+ of the portal)

By not loading is it possible iphones\ipad just cant connect to your dev environment because its on a different network etc?

Regards
Joe

5

Answers

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

August 2017 Answer ✓

Hi Alex

No additional configuration is required as its adaptive it will adjust to screen size. (Assuming your running v6+ of the portal)

By not loading is it possible iphones\ipad just cant connect to your dev environment because its on a different network etc?

Regards
Joe

5
Alex_Jensen Customer IT Monkey ✭

August 2017

Thank you! It's on our end. If a device is not domain joined, we have to explicitly make a resource available, which I did not yet do for the portal.

1

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