Alastair Smart

Alastair_SmartAlastair_Smart Customer IT Monkey ✭

I am trying to update many assets, setting them to Disposed and setting the disposal date, using Cireson Asset Excel App.  Firstly, I open a new instance of Excel, Connect to the database and open a New Hardware sheet. Then when I try to put the existing Hardware Asset ID for the assets I want to update they get replaced by new ones.  What am I doing wrong?

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  • Alastair_SmartAlastair_Smart Customer IT Monkey ✭

    Thank you Tony, I was under the impression that by supplying the Hardware Asset ID of an existing asset the details could be updated, without having to use the search facility.  Clearly this is not the case.

    Thanks again

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