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Alastair Smart

Alastair_SmartAlastair_Smart Customer IT Monkey ✭

I am trying to update many assets, setting them to Disposed and setting the disposal date, using Cireson Asset Excel App.  Firstly, I open a new instance of Excel, Connect to the database and open a New Hardware sheet. Then when I try to put the existing Hardware Asset ID for the assets I want to update they get replaced by new ones.  What am I doing wrong?

Answers

  • Tony_CollettTony_Collett Cireson Support Ninja IT Monkey ✭✭✭✭
    Are you performing a search to find the Hardware Asset before making the changes? The New Hardware Sheet is there to create and import new hardware assets. You may want to attempt to find the hardware assets first and then make the changes. You can do this either by searching for Hardware Assets or getting all Hardware Assets and then filtering by column for what you want. 
  • Alastair_SmartAlastair_Smart Customer IT Monkey ✭

    Thank you Tony, I was under the impression that by supplying the Hardware Asset ID of an existing asset the details could be updated, without having to use the search facility.  Clearly this is not the case.

    Thanks again

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